Operational leasing and unexpected events on the road: what to do in case of an accident, breakdown or theft?
When you own a car, any unexpected event - whether a breakdown, accident or theft - can cause a lot of stress, delays and considerable costs. With an operating lease from AVIS MaxiRent, you avoid these worries because the lessor takes all the responsibility. You can then devote yourself fully to your work or personal duties with the certainty that you will not lose your mobility.

What is an operating lease?
An operating lease is a modern form of car rental in which everything is taken care of by the lessor. You just pay a monthly fee and drive with no strings attached and no risks.
AVIS MaxiRent'sflexible operating lease can be set up according to your needs - for 3, 6 or 12 months. Whether you're a business, sole trader or individual, you get a full range of services included in the lease price, including:
- Car insurance,
- servicing and maintenance,
- 24/7 roadside assistance,
- a replacement vehicle in the event of a breakdown or accident.
This means you don't become the owner of the car, but you don't have to deal with servicing, repairs or residual value. At the end of the contract, you simply return the car or choose another one.
Breakdown on the road: When the car fails
A breakdown can come unexpectedly - whether it's electronics, a flat tyre or engine failure.
With your own car, you'd have to:
- Call a towing service,
- find a suitable service,
- deal with repairs and bills,
- waiting for the car to be ready.
With an operating lease from AVIS MaxiRent, the process is much simpler:
- You call the helpline.
- We'll arrange both the towing and the repair at the garage.
- You'll receive a replacement car immediately and can continue on your way.
Scenarios from practice:
- The electronics in your new car fail - AVIS arranges diagnostics, repairs and you drive the replacement car.
- A flat tyre on the motorway - instead of searching for a tyre shop, all it takes is one phone call.
- Serious engine failure - an expensive repair doesn't come out of your wallet, AVIS takes care of everything.
How to deal with a car accident?
A car accident is always stressful - from the initial shock to dealing with the insurance company.
If you're a car owner, you're in for:
- Communicating with the insurance company,
- repairs and deductibles,
- waiting without your car,
- time-consuming paperwork.
With an operating lease, the process is different:
- You report the incident to the assistance service and the insurance company,
- you get precise instructions on what to do next,
- we handle the repair and communication with the insurance company directly,
- you are provided with a replacement vehicle so you can continue without delay.
Practical example:
A company driver has a minor parking collision. With his own car, he would have to visit garages and insurance companies. Under an operating lease, all he has to do is report the incident, fill in a basic form and hand over the damaged vehicle. He can drive another one that very day.
Car theft.
Car theft can mean a huge financial loss - especially if the car is on loan. Repayments would continue even if you no longer have the car.
With an operating lease from AVIS MaxiRent, this is significantly easier:
- You report the theft to the police and to the AVIS MaxiRenthelpline ,
- the insurance company deals with everything directly with us,
- you simply choose a new vehicle and can continue without interrupting your mobility.
In this way, you lose neither money nor mobility.
👉 Tip: If you lose your company car, you can immediately choose a new modern car from a range of vehicles such as the Volkswagen Tiguan R-Line Limited 1.5 eHybrid DSG - a popular model combining comfort, sporty design and economical hybrid technology. With an operating lease, you can quickly replace your vehicle without additional investment.

Mental and time savings
The advantage of an operating lease is not only financial predictability, but also energy and time savings:
- Less stress: in a crisis situation you get a clear procedure, you don't have to deal with anything complicated.
- Time-saving: the spare car is immediately available, so you don't miss work or personal commitments.
- Convenience: all risks and repairs are included in one monthly payment.
Replacement vehicle: Mobility security
The biggest added value is the certainty that you won't be without a car for even one day.
- Businesses maintain mobility for business meetings or deliveries.
- Sole proprietors and individuals don't have to deal with a car outage disrupting their schedule.
- AVIS MaxiRent guarantees the availability of a replacement vehicle based on the class and type of rental.
Why is operating lease a certainty even in crisis situations?
Operating leases are not just about renting a car with no strings attached. It's also protection against the risks that would cost you time, money and energy if you owned your own car.
Whether it's a breakdown, accident or theft, AVIS MaxiRent takes care of everything from assistance services to a replacement vehicle. So you can be sure you'll never lose mobility or comfort.
If you're considering an operating lease, take a look at our range of vehicles. From practical everyday cars to premium SUVs, you'll find models for entrepreneurs, businesses and individuals.
Vehicles we recommend:
Peugeot 208
The ideal city car, offering fuel-efficient driving and comfort in a compact package.
- 110hp
- Drive.
- Automatictransmission.
- Equipment: heated front seats, front and rear parking sensors, digital instrument cluster with 10 inch display, wireless Mirror Screen function, touchscreen, 17 inch alloy wheels.

Volkswagen Tiguan
A spacious SUV with modern technology and plenty of power for long journeys and family outings.
- 204hp
- Drive: eHybrid
- Automatictransmission.
- Equipment: heated front seats, front and rear parking sensors, 360 parking camera, tilt tow bar, automatic tri-zone climate control, 19-inch alloy wheels.

